Job Offers

Service Desk Agent with German

Ref.: BPO/SDAG/L/2922/17

Location: Łódź

Submission date: 2017-10-30

Our client:

The company is a provider of infrastructure, services and comprehensive ICT solutions, present in all major markets around the world. Offers a full range of products, solutions and IT services, from client systems to data center solutions, managed infrastructure, and service infrastructure.

For our client we look for the candidates on the following positions:

Service Desk Agent with German


Our client offers:

Opportunities to build a successful career path

Flexibility - we are open to dialogue– many positions allow working part time or home office

Internal and external training

Attractive salary

Great atmosphere and a chance to work with inspiring people from all around the world

Integration events and Corporate Social Responsibility projects

Unlimited access to training platforms

Relocation suport

Private medical care

Sport cards (OK System, Benefit System) – access to sports facilities throughout the city/Lunch subsidies

Discounts for Fujitsu employees in many places throughout Lodz

Fresh fruit


Tasks:

Customer Service Consultant will be respon­sible for acting as first point of contact for all customers’ queries and end to end ownership of all ele­ments leading to a successful and efficient resolution

Responding to customer questions related to IT in a professional manner

Reporting issues are resolved by the Support Groups at the appropriate time

Ready for shift work (Service Desk is open 24/7)

Taking part in various projects


Your profile:

Prpficiency in German B2

Proficiency in English B2

 University degree preferred

 Well-developed interpersonal skills such as readiness to work flexible hours, customer orientation, teamwork, optimism and enthusiasm

Experience in the Customer Service will be an advantage

No IT related experience required - we will teach you everything you need to know


Additional information:

G force is remarkable supplier of recruitment services: regular and outsourcing. Among our clients there are global leaders of IT and BTO/SSC branches. We search for candidates who are interested in the development of their career in Poland and abroad both on specialized and managerial positions.


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"We kindly ask you to include in the CV the following clause: I agree for processing my personal data and putting them into a database of G-Force Sp. z o.o., Obrzeżna 5, 02-691 Warsaw in order to present me a offer of employment, in accordance with the provisions of the Act about the Personal Details Protection dated 29.08.1997 (Dz.U. z 2002 r. Nr 101, poz. 926 z poź. zm.). I note that I have a right of access to the content of my data and their correction."


Employment agency number: 5464

APPLY

in the subject reference number BPO/SDAG/L/2922/17


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